At Qianli Gift, we aim to process and deliver your order as smoothly as possible.

1. Payment Method

We currently support Cash on Delivery.

This means customers can place an order first and pay when the package is delivered, where this service is available.

2. Order Processing

Orders are usually processed within 1-3 business days after they are confirmed.

Processing time may vary during holidays, peak seasons, or special promotional periods.

3. Delivery Time

Estimated delivery time is usually 7-15 business days after the order has been shipped.

Actual delivery time may vary depending on the destination, courier service, weather conditions, customs clearance, or other factors beyond our control.

4. Shipping Information

Please make sure your shipping address, phone number, and contact information are accurate before submitting your order.

Qianli Gift is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

5. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at:

support@qianligift.com

We will do our best to assist you.