{"id":20802,"date":"2026-05-14T10:40:26","date_gmt":"2026-05-14T02:40:26","guid":{"rendered":"http:\/\/www.qianligift.com\/?page_id=20802"},"modified":"2026-05-14T10:40:26","modified_gmt":"2026-05-14T02:40:26","slug":"return-exchanges","status":"publish","type":"page","link":"https:\/\/www.qianligift.com\/index.php\/return-exchanges\/","title":{"rendered":"Return & Exchanges"},"content":{"rendered":"

We want you to be satisfied with your purchase from Qianli Gift. If there is an issue with your order, please contact us and we will help review the situation.<\/p>\n

1. Return Requests<\/b><\/strong><\/h1>\n

If you would like to request a return or exchange, please contact us within 7 days after receiving your order.<\/p>\n

Please include your order information, reason for return, and clear photos if the item is damaged, defective, or incorrect.<\/p>\n

Contact email: support@qianligift.com<\/p>\n

2. Eligible Returns<\/b><\/strong><\/h1>\n

Returns or exchanges may be accepted if:<\/p>\n

    \n
  • The item is damaged upon arrival<\/li>\n
  • The item is defective<\/li>\n
  • The wrong item was delivered<\/li>\n
  • The item is unused and in its original condition<\/li>\n<\/ul>\n

    3. Non-Returnable Items<\/b><\/strong><\/h1>\n

    We may not accept returns or exchanges for:<\/p>\n

      \n
    • Used or damaged items caused by the customer<\/li>\n
    • Items without original packaging<\/li>\n
    • Personalized or customized items<\/li>\n
    • Items returned without prior contact or approval<\/li>\n<\/ul>\n

      4. Return Shipping<\/b><\/strong><\/h1>\n

      Return shipping arrangements and costs will depend on the reason for the return.<\/p>\n

      If the return is caused by our error, we will help provide a suitable solution.<\/p>\n

      5. Refunds or Exchanges<\/b><\/strong><\/h1>\n

      Once we receive and review your return request, we may offer a replacement, exchange, or refund depending on the situation.<\/p>\n

      Refund processing time may vary depending on the payment method and service provider.<\/p>\n

      6. Contact Us<\/b><\/strong><\/h1>\n

      For return or exchange questions, please contact us at:<\/p>\n

      support@qianligift.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

      We want you to be satisfied with your purchase from Qianli Gift. If there is an issue with your order,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20802","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/pages\/20802","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/comments?post=20802"}],"version-history":[{"count":1,"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/pages\/20802\/revisions"}],"predecessor-version":[{"id":20803,"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/pages\/20802\/revisions\/20803"}],"wp:attachment":[{"href":"https:\/\/www.qianligift.com\/index.php\/wp-json\/wp\/v2\/media?parent=20802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}